[HTML][HTML] Identifying major impact factors affecting the continuance intention of mHealth: a systematic review and multi-subgroup meta-analysis

T Wang, W Wang, J Liang, M Nuo, Q Wen, W Wei… - NPJ Digital …, 2022 - nature.com
The mobile health (mHealth) industry is an enormous global market; however, the dropout or
continuance of mHealth is a major challenge that is affecting its positive outcomes. To date …

[HTML][HTML] The intention to use fitness and physical activity apps: a systematic review

S Angosto, J García-Fernández, I Valantine… - Sustainability, 2020 - mdpi.com
Recently the development of new technologies has produced an increase in the number of
studies that try to evaluate consumer behavior towards the use of sports applications. The …

Understanding the user satisfaction and loyalty of customer service chatbots

CL Hsu, JCC Lin - Journal of Retailing and Consumer Services, 2023 - Elsevier
The artificial intelligence (AI) chatbot is emerging as a significant corporate customer-facing
application, potentially increasin customer service efficiency while reducing costs. However …

[HTML][HTML] Continuous intention to use e-wallet in the context of the covid-19 pandemic: Integrating the health belief model (hbm) and technology continuous theory (tct)

A Daragmeh, J Sági, Z Zéman - Journal of open innovation: technology …, 2021 - mdpi.com
Personal safety has had a renewed focus throughout the COVID-19 pandemic, which has
led to behavioral change. The adoption of E-wallets facilitates social distancing and thereby …

Understanding the impact of knowledge management factors on the sustainable use of AI-based chatbots for educational purposes using a hybrid SEM-ANN …

MA Al-Sharafi, M Al-Emran, M Iranmanesh… - Interactive Learning …, 2023 - Taylor & Francis
Artificial intelligence (AI)-based chatbots have received considerable attention during the
last few years. However, little is known concerning what affects their use for educational …

Building brand engagement in metaverse commerce: The role of branded non-fungible tokens (BNFTs)

CT Lee, TY Ho, HH Xie - Electronic Commerce Research and Applications, 2023 - Elsevier
The development of the “metaverse” has created new opportunities for brands' crypto
marketing and metaverse commerce. Non-fungible tokens (NFTs) are blockchain-based …

Healthcare apps' purchase intention: A consumption values perspective

D Chakraborty, J Paul - Technovation, 2023 - Elsevier
Healthcare services/products, such as medicine, consultation with doctors, lab tests, are
growing in popularity, and their benefits are well known. Little is known about the …

The bright side of online consumer behavior: Continuance intention for mobile payments

S Purohit, R Arora, J Paul - Journal of Consumer Behaviour, 2022 - Wiley Online Library
Researchers on online consumer behavior have rarely discussed the subjective well‐being
aspect or improving the life quality of the next billion as the bright side. Emerging …

Factors influencing customers' continuance usage intention of food delivery apps during COVID-19 quarantine in Mexico

K Ramos - British Food Journal, 2022 - emerald.com
Purpose The aim of this study was to find out the factors that influenced customers'
continuance usage intention of food delivery apps (FDAs) during COVID-19 quarantine …

Exploring the factors that affect user experience in mobile-health applications: A text-mining and machine-learning approach

S Pal, B Biswas, R Gupta, A Kumar, S Gupta - Journal of Business …, 2023 - Elsevier
Recent years have witnessed an increased demand for mobile health (mHealth) platforms
owing to the COVID-19 pandemic and preference for doorstep delivery. However, factors …