[HTML][HTML] Chatbot for health care and oncology applications using artificial intelligence and machine learning: systematic review

L Xu, L Sanders, K Li, JCL Chow - JMIR cancer, 2021 - cancer.jmir.org
Background: Chatbot is a timely topic applied in various fields, including medicine and
health care, for human-like knowledge transfer and communication. Machine learning, a …

[HTML][HTML] Chatbots: History, technology, and applications

E Adamopoulou, L Moussiades - Machine Learning with applications, 2020 - Elsevier
This literature review presents the History, Technology, and Applications of Natural Dialog
Systems or simply chatbots. It aims to organize critical information that is a necessary …

Application of artificial intelligence-based technologies in the healthcare industry: Opportunities and challenges

DH Lee, SN Yoon - International journal of environmental research and …, 2021 - mdpi.com
This study examines the current state of artificial intelligence (AI)-based technology
applications and their impact on the healthcare industry. In addition to a thorough review of …

A critical review of state‐of‐the‐art chatbot designs and applications

B Luo, RYK Lau, C Li, YW Si - Wiley Interdisciplinary Reviews …, 2022 - Wiley Online Library
Chatbots are intelligent conversational agents that can interact with users through natural
languages. As chatbots can perform a variety of tasks, many companies have committed …

[HTML][HTML] Conversational agents in health care: scoping review and conceptual analysis

L Tudor Car, DA Dhinagaran, BM Kyaw… - Journal of medical …, 2020 - jmir.org
Background Conversational agents, also known as chatbots, are computer programs
designed to simulate human text or verbal conversations. They are increasingly used in a …

Acceptability of artificial intelligence (AI)-led chatbot services in healthcare: A mixed-methods study

T Nadarzynski, O Miles, A Cowie, D Ridge - Digital health, 2019 - journals.sagepub.com
Background Artificial intelligence (AI) is increasingly being used in healthcare. Here, AI-
based chatbot systems can act as automated conversational agents, capable of promoting …

Artificially intelligent chatbots in digital mental health interventions: a review

EM Boucher, NR Harake, HE Ward… - Expert Review of …, 2021 - Taylor & Francis
Introduction Increasing demand for mental health services and the expanding capabilities of
artificial intelligence (AI) in recent years has driven the development of digital mental health …

[HTML][HTML] Perceptions and opinions of patients about mental health chatbots: scoping review

AA Abd-Alrazaq, M Alajlani, N Ali, K Denecke… - Journal of medical …, 2021 - jmir.org
Background Chatbots have been used in the last decade to improve access to mental health
care services. Perceptions and opinions of patients influence the adoption of chatbots for …

[HTML][HTML] Effectiveness and safety of using chatbots to improve mental health: systematic review and meta-analysis

AA Abd-Alrazaq, A Rababeh, M Alajlani… - Journal of medical …, 2020 - jmir.org
Background The global shortage of mental health workers has prompted the utilization of
technological advancements, such as chatbots, to meet the needs of people with mental …

Conversational agents: Goals, technologies, vision and challenges

M Allouch, A Azaria, R Azoulay - Sensors, 2021 - mdpi.com
In recent years, conversational agents (CAs) have become ubiquitous and are a presence in
our daily routines. It seems that the technology has finally ripened to advance the use of CAs …