This paper investigates tourists' preferences toward the humans-robots ratio in the service
delivery systems of tourism and hospitality companies and the factors that shape them. The …

This study examined the effect of resistance barriers on alternative attractiveness of service
robots and intention to use to explain the effect of innovation resistance against such robots …

Recent literature on the QR code payment system has called for further research on the
adoption of QR codes as a payment tool among digital natives. In response to this call, this …

The experience economy of service robots in the restaurant industry was researched in the
present study. The dimensions of the experience economy, which include esthetics …

This research aims to analyze the effects of perceived environmental responsibility (PER),
environmental knowledge (EK), new ecological paradigm (NEP), and environmental …

Purpose: This study aims to investigate the relationship between ESG activities
(Environment, Social, Governance) of coffee shops and their brand image, purchase …

Sports facility businesses strive for sustainable profitability by securing membership
applications. Anticipated revisits to a sports venue are deemed critical for such service …

Building on the Diffusion of Innovation Theory (DIT), the present study examined the
influence of consumer-motivated innovativeness on the overall image of a hotel with service …

Following the expansion of e-commerce, the need for transportation services has increased.
Moreover, the pandemic has decreased in-person interaction, necessitating contactless …

Restoranlarda Kullanılan Akıllı Teknolojiler ve Robot Restoranlar Hakkında Tripadvisor’da
Yapılan Yorumların Değerlendi Page 1 1102 Journal of Tourism and Gastronomy Studies …