This study was designed to understand the relationships among the experience economy,
brand attitude, and brand loyalty based on the type of service providers, such as robot …

The technology and sociality of service robots in the hospitality industry are integrated into
iTAM from the perspective of human–robot interactions. The empirical results of the …

Purpose The purpose of this study is to explore the impact of the robot restaurant
servicescape and robot service competence (RSC) on customers' behavioral intentions and …

Acknowledging the rapidly increasing senior population along with restaurant technology
adoption intended to replace the labor shortage, this study investigates how to improve …

This study proposed and tested a theoretical framework that investigated the influences of
perceived risk and information security on hotel customers' intention to use service ts. In …

This study tries to explain how brand authenticity is differently formed according to the type
of service employee, such as robot service employees versus human service employees …

Purpose Robot chefs and robot waiters have emerged in the restaurant industry. Based on
the curiosity theory and the stimulus–organism–response paradigm, this study aims to …

The second-hand luxury fashion market has continued to gain popularity in the past decade.
Many luxury fashion retailers have been pursuing ways to get involved in the second-hand …

This study investigates the effect of robot‐serviced restaurant's emotional and functional
attributes on the consumer value of robot‐serviced restaurant customers. Further, it analyses …

The current study investigated how brand competence is formed and how it affects
behavioral intentions in two types of restaurants, such as a restaurant where robot servers …