Research on crisis communication has traditionally focused on private organisations'
reputation and blame avoidance strategies. As a result, there is limited knowledge on crisis …

Purpose–The purpose of this study is to reveal and analyse dominant learning processes in
emergency response work from the fire‐fighters' point of view, and how fire‐fighters develop …

Several studies have shown that emergency response personnel repeatedly perform
inadequately in the critical phase of responses, thus bringing into question their ability to …

Commanders have an important role in the management of emergencies, as their
responsibility is to lead and coordinate the response. This study examines how police …

Purpose The purpose of this paper is to study how learning within the fire and rescue
services may be conceptualized, with special attention paid to tunnel fire safety. Previous …

Research on decision‐making and expert performance in operational settings generally
considers extensive personal experience and deliberate practice to be decisive for …

This short review of the literature on organisational learning from crises and emergencies
has been commissioned by the Cabinet Office Civil Contingencies Secretariat to support the …

Onshore pipelines represent a risk to society due to potential leaks. Training and exercising
emergency response systems are therefore part of the legislation in affected countries. In the …

This article presents an analysis of a five-year study on the implementation of a technology-
supported distance programme in Swedish firefighter training. Based on activity theory and …

Catastrophic events have made it clear that integrating physical and social causes of failure
into a cohesive modeling framework is critical in order to prevent the undesirable …