Role of artificial intelligence and robotics to foster the touchless travel during a pandemic: a review and research agenda
Purpose The hospitality industry experienced an unanticipated challenge from the COVID-
19 pandemic. However, research in this area is scarce. Accordingly, this study aims to unfold …
19 pandemic. However, research in this area is scarce. Accordingly, this study aims to unfold …
A bibliometric review of research on COVID-19 and tourism: Reflections for moving forward
M Sigala - Tourism management perspectives, 2021 - Elsevier
By adopting a bibliometric analysis approach, this study systematically reviews and
retrospectively analyses the rapidly emerging literature on COVID-19 in tourism and …
retrospectively analyses the rapidly emerging literature on COVID-19 in tourism and …
Reviving tourism industry post-COVID-19: A resilience-based framework
The COVID-19 pandemic struck the tourism industry severely. Based on the review of 35
papers that studied the tourism industry in the wake of the pandemic, we propose a …
papers that studied the tourism industry in the wake of the pandemic, we propose a …
[HTML][HTML] The role of business model innovation in the hospitality industry during the COVID-19 crisis
The hospitality industry worldwide is among the hardest-hit industries from the COVID-19
lockdowns. Initial theoretical and practical observations in the hospitality industry indicate …
lockdowns. Initial theoretical and practical observations in the hospitality industry indicate …
Digitalization and sustainability: virtual reality tourism in a post pandemic world
The government-imposed COVID-19 pandemic control measures brought the tourism sector
to a complete halt. However, virtual reality (VR) tourism offered people a way to escape the …
to a complete halt. However, virtual reality (VR) tourism offered people a way to escape the …
COVID-19, aftermath, impacts, and hospitality firms: An international perspective
Drawing on the theory of resilience, and on an international sample of 45 predominantly
small hospitality businesses, this exploratory study extends knowledge about the key …
small hospitality businesses, this exploratory study extends knowledge about the key …
Comparing crisis management practices in the hotel industry between initial and pandemic stages of COVID-19
IKW Lai, JWC Wong - International Journal of Contemporary …, 2020 - emerald.com
Purpose Given the increasing number of travel restrictions, the COVID-19 outbreak has dealt
a crippling blow to the hotel industry, and the crisis management practices supporting the …
a crippling blow to the hotel industry, and the crisis management practices supporting the …
The COVID-19 pandemic and organisational commitment of senior hotel managers
The COVID-19 pandemic will reduce the attractiveness of hospitality occupations. This
particularly concerns senior management positions whose holders may substitute hospitality …
particularly concerns senior management positions whose holders may substitute hospitality …
Light at the end of the tunnel: Visitors' virtual reality (versus in-person) attraction site tour-related behavioral intentions during and post-COVID-19
OS Itani, LD Hollebeek - Tourism Management, 2021 - Elsevier
Consumer behavior is changing as a result of the COVID-19 pandemic, thus compelling
attraction sites to find new ways of offering safe tours to visitors. Based on protection …
attraction sites to find new ways of offering safe tours to visitors. Based on protection …
The COVID-19 crisis and sustainability in the hospitality industry
P Jones, D Comfort - International journal of contemporary hospitality …, 2020 - emerald.com
Purpose This paper offers some reflections on changes in the relationships between
sustainability and the hospitality industry following the onset of the Coronavirus Disease …
sustainability and the hospitality industry following the onset of the Coronavirus Disease …