Objective To summarize the predictors and outcomes of empathy by health care personnel,
methods used to study their empathy, and the effectiveness of interventions targeting their …

Introduction: Due to the reduction in-person visits, the COVID-19 pandemic has led to
expansions in the use of telehealth technology to provide patient care, yet clinicians lack …

New approaches to cancer survivorship care must address the rising number of survivors
who need complex care; the need to personalize care to improve health equity; workforce …

Background The COVID-19 pandemic and the need for physical distancing has led to rapid
uptake of virtual visits to deliver ambulatory health care. Despite widespread adoption, there …

Background A study from a tertiary care center in Pakistan demonstrated that a leadership
development intervention led to improved family experience of care outcomes. The objective …

Objectives To highlight clinical and operational issues, identify factors that shape patient
responses in Hospital Consumer Assessment of Healthcare Providers and Systems …

Purpose This study investigates the impact of the degree of process maturity on the degree
of patient orientation in the context of radical process changes. The study is based on a …

2. Materials and methods This rapid systematic review protocol was registered in
PROSPERO (CRD42020184498). The Preferred Reporting Items for Systematic Reviews …

Background In this COVID‐19 era, we need to rethink the criteria used to measure the
results of person‐centred care strategies. Objective To identify priorities, and criteria that …

Patient self-reported satisfaction is commonly used as an assessment of service experience
and quality for community pharmacy services. This commentary discusses alternative …