Over the last ten years there has been a growing interest around text-based chatbots,
software applications interacting with humans using natural written language. However …

Chatbots are intelligent conversational agents that can interact with users through natural
languages. As chatbots can perform a variety of tasks, many companies have committed …

Искусственным интеллектом (ИИ) называют способность алгоритмов, закодированных
в технологии, обучаться на основе данных, чтобы они могли выполнять …

During the current global public health emergency caused by novel coronavirus disease 19
(COVID-19), researchers and medical experts started working day and night to search for …

The Internet of Things (IoT) is a system of wireless, interrelated, and connected digital
devices that can collect, send, and store data over a network without requiring human-to …

Background Chatbots are being piloted to draft responses to patient questions, but patients'
ability to distinguish between provider and chatbot responses and patients' trust in chatbots' …

Background Conversational agents, also known as chatbots, are computer programs
designed to simulate human text or verbal conversations. They are increasingly used in a …

Artificial intelligence (AI) chatbots are gaining increasing popularity in education. Due to
their increasing popularity, many empirical studies have been devoted to exploring the …

The present study is grounded in social exchange theory and resource exchange theory. By
exploring customers' satisfaction with chatbot services and their social media engagement, it …

Background: With the rapid advancement of artificial intelligence (AI) technologies, AI-
powered chatbots, such as Chat Generative Pretrained Transformer (ChatGPT), have …