This paper examines the shared service model of organizing the human resource
management function. It reports the results from a study of the introduction of human …

This article analyses the reform of public service employment relations inspired by the New
Public Management (NPM) approach, which has challenged both the traditionalsovereign …

Decentralization is a difficult concept to pin down. Different scholars view it through a variety
of diverse, often inconsistent, sometimes overtly contradictory, analytic lenses. This …

Functional flexibility has been advocated as a mechanism for improving efficiency and
service quality and is, it is argued, especially appropriate to service environments. In recent …

This review examines the nature and application of decentralisation as an organisational
model for health care in England. The study reviews the relevant theoretical literature from a …

This article examines the extent of managerial autonomy middle managers in Canadian
governments report in financial and human resources management areas. It analyzes …

Executive Summary NHS 'internal'or 'quasi'market policies in England have aimed to
promote competition among providers in the hope of replicating the benefits markets have …

Purpose: Decentralisation is considered a way to get managers more committed and more
prone to respond to local needs. This study analyses how managers perceive a …

Purpose Decentralisation in health care has been proposed as a way to make services more
responsive to local needs and by that improve patient care. This study analyses how the …

[1] Ferlie E, Ashburner L, Fitzgerald L, Pettigrew A. The new public management in action.
Oxford: Oxford University Press. 1996. Cappelletti L, Noguera F, La normalisation du …