The Net Promoter Score interrogated through a services marketing lens: Review and recommendations for service organizations
H Lacohee, A Souchon, P Dickenson… - … Journal of Market …, 2024 - journals.sagepub.com
The Net Promoter Score (NPS) is used by many service organizations as a key customer
loyalty metric and driver of growth. Yet, despite its widespread adoption and consequent …
loyalty metric and driver of growth. Yet, despite its widespread adoption and consequent …
A TELEPSYCHOLOGY-BASED SOCIAL COMPETENCE INTERVENTION FOR YOUTH WITH LEARNING DISABILITIES AND MENTAL HEALTH DIFFICULTIES …
BD Diplock - 2024 - yorkspace.library.yorku.ca
Youth with learning disabilities (LDs) have a heightened risk for co-occurring mental health
difficulties. The co-occurrence of LDs and mental health difficulties (LDMH) is associated …
difficulties. The co-occurrence of LDs and mental health difficulties (LDMH) is associated …