Purpose This paper aims to analyze how a real-time COVID-19 pandemic is impacting
Macao's hospitality industry, and illustrates why lessons from COVID-19 are an opportunity …

Purpose This paper is a critical literature review of corporate social responsibility (CSR)
research in both general management and hospitality management literature. This paper …

During the novel coronavirus (COVID-19) pandemic, some hotels have engaged in
corporate social responsibility (CSR) activities to help overcome the crisis. Given that most …

The study explores the influence of perceived corporate social responsibility on the
employee-corporate relationship (organizational trust, organizational identification) and …

The study examines the role of customer perceptions of CSR in improving customer loyalty
by exploring its direct and mediated effects through service quality, customer satisfaction …

Corporate social responsibility (CSR) is a vital construct in the banking industry due to its
influence on brand credibility, positive word of mouth, and repeat purchases. The purpose of …

Purpose The purpose of this study is to examine hotel industry employees' perceptions of
corporate social responsibility (CSR) and the influence of these perceptions on their quality …

The purpose of this paper was to develop a theoretical model of climate change disclosure
in the hotel industry that builds on stakeholder and institutional theories from the broader …

Purpose The main purposes of this research are: first of all, to re-classify the types of
corporate social responsibility (CSR) into primary stakeholder-oriented CSR and secondary …

This study examines the role of top managers' values and leadership in advancing
environmental sustainability. It also investigates the effects of stakeholder engagement on …