[图书][B] How organisations measure success: The use of performance indicators in government

N Carter, P Day, R Klein - 2002 - taylorfrancis.com
Throughout the 1980s the British Civil Service devoted much time and energy developing
indicators to measure the performance of government. Never before had so much stress …

Learning to measure performance: the use of indicators in organizations

N Carter - Public Administration, 1991 - Wiley Online Library
Performance indicators (PIS) are central to the Thatcher Administration's strategy for
reforming the management of government. This paper reports on research into the …

Quality assurance of medical care

N Black - Journal of Public Health Medicine, 1990 - JSTOR
Observers of British health care could be forgiven for thinking that quality assurance was
invented in the 1980s. This paper aims to demonstrate that although the term was rarely …

Bringing consumers into performance measurement: concepts, consequences and constraints

C Pollitt - Policy & Politics, 1988 - bristoluniversitypressdigital.com
As the practice of formal measurement of the performance of public services spreads
attempts are beginning to be made to combine this measurement with the even more recent …

[图书][B] Structures of control in health management

R Flynn - 2012 - taylorfrancis.com
Structures of control in health management Page 1 Page 2 Structures of control in health
management How has the National Health Service been restructured? Has professional …

Doing business in the temple? Managers and quality assurance in the public services

C Pollitt - Public Administration, 1990 - Wiley Online Library
Quality'is now high on the policy agenda for many of our major public services. This article
raises the question of what are the respective roles in securing quality of, on the one hand …

The reluctant managers: clinicians and budgets in the NHS

C Pollitt, S Harrison, D Hunter… - Financial Accountability …, 1988 - Wiley Online Library
A review of the literature on management budgeting, combined with recent fieldwork in a
number of health authorities, points to major weaknesses in both the theory and practices of …

Pobreza: Un tema impostergable: nuevas respuestas a nivel mundial

B Kliksberg - … : un tema impostergable: nuevas respuestas a …, 1993 - pesquisa.bvsalud.org
Pobreza: un tema impostergable: nuevas respuestas a nivel mundial | México; Fondo de Cultura
Economica; 1993. 432 p. tab. | LILACS loading Conteúdo principal 1 Busca 2 Rodapé 3 +A A …

The politics of medical quality: auditing doctors in the UK and the USA

C Pollitt - Health Services Management Research, 1993 - journals.sagepub.com
Following the 1989 white paper Working for patients medical audit has emerged as the
principal officially-approved means of assuring the quality of NHS medical care. Beneath the …

Systematically evaluating the impact of diagnosis-related groups (DRGs) on health care delivery: a matrix of ethical implications

C Fourie, N Biller-Andorno, V Wild - Health Policy, 2014 - Elsevier
Swiss hospitals were required to implement a prospective payment system for
reimbursement using a diagnosis-related groups (DRGs) classification system by the …