Nonverbal behavior is a hot topic in the popular management press. However, management
scholars have lagged behind in understanding this important form of communication …

This meta-analysis demonstrates that the video feedback method has a statistically
significant effect on the interaction skills of professionals in a range of contact professions …

Practitioners repeatedly note that the everyday behavior of asking followers open questions
and attentively listening to their responses is a powerful leadership technique. Yet, despite …

The fully updated Third Edition of Focus Groups: Theory and Practice offers a unique blend
of focus group theory and practice in a single, easy-to-read source. It provides systematic …

Doing leadership in the virtual realm has now become a routine part of many leaders' daily
work, yet our understanding of how leadership is enacted in mediated contexts—especially …

The Handbook of Communication Skills is recognised as one of the core texts in the field of
communication, offering a state-of-the-art overview of this rapidly evolving field of study. This …

Increasing demands for international solution selling call for a better understanding of the
interpersonal communication competence required of sales professionals. Accordingly, this …

" What a sensible book, a book born of much wisdom and practical experience. Pamela
Trevithick takes the reader on a wonderfully clear but thorough journey of social work's …

Strategic Sport Communication, Third Edition, presents a comprehensive examination of the
evolving field of sport communication. With a complete approach to the multifaceted and …

Tis book provides a core of material for your social work studies in the early stages of the
professional qualifying degree programme for social workers, as well as foundation material …