Purpose Crisis communication is an essential component of crisis management in
hospitality and tourism. Yet few studies have offered a clear impression of the state of …

Purpose This study aims to examine the effects of diversity-oriented leadership and strategic
internal communication on employees' knowledge-sharing behavior during a crisis situation …

Organizational research has long been interested in crises and crisis management. Whether
focused on crisis antecedents, outcomes, or managing a crisis, research has revealed a …

Purpose Based on social exchange theory, the study examines the influence of
informational and relational internal communication on cognitive and affective responses …

The purpose of this study is to explore the positive outcomes of organizational resilience to
see how resilient employees can support an organization by adapting to and initiating …

Purpose The aim of this paper is to contribute with increased knowledge of the complex role
of internal communication during a crisis like the COVID-19 pandemic. More specifically, the …

This study explores from the perspective of Social Capital Theory the effect of internal
communication and employee satisfaction on supply chain integration; supply chain …

Purpose The purpose of this paper is to explore the organizational effectiveness of internal
crisis communication within the strategic management approach, whether it enhanced …

This article examines the function of transformational leadership in enhancing employee
engagement through internal communication during the COVID-19 pandemic to ensure the …

Purpose The purpose of this paper is to report on a multi-step research project which
explores concepts that explain communication value across different disciplines and builds …