Working with service robots in the dining room: Employees' perspectives and realities
C Mejia, HA Crandell, E Broker… - Journal of Hospitality and …, 2024 - emerald.com
Purpose The purpose of this study was to investigate restaurant and foodservice workers'
perceptions of working with a service robot and the extent to which the workers' well-being …
perceptions of working with a service robot and the extent to which the workers' well-being …
Pursuing the drivers of consumer behaviour toward service robots in the hotel industry
This paper investigates the structural connections between hotel customers' general
perceptions of technology, their perceptions toward service robots, emotions expectations …
perceptions of technology, their perceptions toward service robots, emotions expectations …
Unveiling the power of storytelling and co‐design: Enhancing customer value in cultural boutique hotels
I Piriyakul, R Piriyakul - International Journal of Tourism …, 2024 - Wiley Online Library
Cultural heritage tourism has created opportunities for small and medium‐sized enterprises
in the hospitality industry, including cultural boutique hotels that offer visitors personalized …
in the hospitality industry, including cultural boutique hotels that offer visitors personalized …