The ongoing COVID-19 pandemic has affected countless businesses, leading to serious
disruptions for many industries. Drawing on the resilience literature, this study offers an …

This study aims to systematically review the extant literature on online food delivery. The
literature on online food delivery is synthesised in terms of theories, contexts, methods …

The COVID-19 pandemic struck the tourism industry severely. Based on the review of 35
papers that studied the tourism industry in the wake of the pandemic, we propose a …

Online food delivery services are a growing sector of the hospitality industry. As such, it is
important to gain a better understanding of the factors that influence consumer attitudes and …

Food delivery apps (FDAs) have transformed the way consumers order and consume food,
especially during the mobility limitations of the COVID-19 pandemic. The hospitality industry …

Using protection motivation theory (PMT), this study investigates the influence of cognitive
assessment and affective response on customers' behavioral intention amid COVID‐19 in …

This study explores consumer behavior during the pandemic through the lens of social
cognitive theory (SCT). Using the SCT framework and assessing the pandemic as an …

A model of online food delivery service quality, customer satisfaction and customer loyalty: a
combination of PLS-SEM and NCA approaches | Emerald Insight Books and journals Case …

The consumers, employees, and organizations have been deeply impacted by Covid‐19
pandemic. The present study offers a detailed coping mechanism for organizations based …

Panic buying emerged as a significant phenomenon during the COVID‐19 pandemic. This
study draws on the scarcity principle, crowd psychology and contagion theory to investigate …