Background Benchmarking has been recognised as a valuable method to help identify
strengths and weaknesses at all levels of the healthcare system. Despite a growing interest …

This paper reviews the past four decades of experience of performance management (PM).
Beginning with a brief history of its international spread and development, a short section on …

There is now a huge literature on public sector performance management systems (PMSs),
but only a small fraction of it directly addresses the logics used by those who use or are …

This report is the fourth study in a series comparing the funding and performance of the
publicly financed systems of health care in the four countries of the UK. The first, by Dixon …

The Italian Health care System provides universal coverage for comprehensive health
services and is mainly financed through general taxation. Since the early 1990s, a strong …

How to account for the ubiquitous presence of public sector performance regimes given
evidence that such regimes have failed to achieve their promises? We argue that this …

Purpose Current performance measurement systems (PMSs) are mainly designed to
measure performance at the organizational level. They tend not to assess the value created …

This paper analyzes a UK polity that is characterized by fragmentation, differentiation, and
decentered governance which is evident at multiple layers of public policy and …

This study examines how the once prestigious medical profession in China has become the
subject of criticism and accused of pervasive impropriety to the point of inducing widespread …

Health systems are complex organisations that attempt to deliver health services to meet the
needs of the population. Regardless of the degree of access to and quality of those health …