The increasing complexity of systems and the heterogeneous origin of the possible
malfunctions bring about the necessity of redefining the troubleshooting processes …

The Internet of Things (IoT) will be used in increasingly complex and critical applications
where heterogeneous devices will work together in connected systems. In this paper we …

Abstract The class of Trustworthy Autonomous Systems (TAS) includes cyberphysical
systems leveraging on self-x technologies that make them capable to learn, adapt to …

As digital tools and technologies, such as AR, VR, Digital Twin, IoT and other interactive
visualization technologies are being developed, new opportunities arise to use these to …

Connected devices are physical objects that can communicate with each other and other
systems through the internet. They include everything from traditional computing hardware …

Detecting anomalies in computer-based systems, including Cyber-Physical Systems (CPS),
has attracted a large interest recently. Behavioral anomalies represent deviations from what …

Anomaly detection in computer systems operating within complex environments, such as
cyber-physical systems (CPS), has become increasingly popular during these last years due …

The world is undergoing the fourth industrial revolution, where sectors in the industry
migrate from centralized, static approaches, to more adaptable and decentralized …

In general, embodiments relate to a method for managing a technical support session,
comprising: determining a technical support issue (TSI) for a technical support session; …

In general, embodiments relates to a method for managing a technical support session,
comprising: obtaining technical support question from a technical support person (TSP) that …