In recent years, the work in engine control rooms (ECRs) onboard ships is becoming
increasingly demanding and complex due to growing presence of modern information …

Purpose–The purpose of this paper is to re‐frame perceptions surrounding junior doctors'
capacity to contribute to patient safety and quality improvement. Design/methodology …

The new paradigm, known as “resilience engineering”, emphasizes the importance of
measuring resilience and suggests the development of methodologies to analyze and …

The Critical Incident Technique (CIT) and the Critical Decision Method (CDM) have been
employed successfully to elicit information about human activities, explicate expert …

The paper summarises previous theories of accident causation, human error, foresight,
resilience and system migration. Five lessons from these theories are used as the …

Managing complexity in safety–critical sociotechnical systems requires practitioners to adapt
continuously to new challenges. However, adaptation has been subjected to a variety of …

Purpose This paper approaches the dynamics of supply chain resilience from the company
from customer's point of view, seeking to illuminate which mechanisms and practices are …

Many adults in the United States experience posttraumatic stress disorder (PTSD) within
their lifetimes. Researchers have identified compassion fatigue (CF), which debilitates …

Background Maternity clinical handover serves to address the gaps in knowledge existing
when transitions between individuals or groups of clinicians occur throughout the antenatal …

Purpose–Key findings from recent and relevant studies on patient safety and clinical
handoffs are summarized and analyzed. After briefly reviewing process management and …