During the first two years of the COVID-19 pandemic, major management consulting firms
published numerous reports calling for “revolutionary” change in universities, including …

Public administrations increasingly rely on consultancies to acquire policy knowledge,
assess stakeholder dynamics, and evaluate governance systems. In this symposium, we …

Public administrators receive conflicting signals on the transformative benefits of Artificial
Intelligence (AI) and the counternarratives of AI's ethical impacts on society and democracy …

Expenditure on management consultants in public sector organizations is generally seen as
contributing to a “hollowing out” of the state through the substitution of internal management …

Hybrid professionals in healthcare organizations play a critical role, the characteristics,
processes and implications of which have been thoroughly studied by scholars in the field …

IMPACT Both practitioners and academics now grapple with concerns raised in legislatures
and the media surrounding the use of consultants in the public sector. Issues around …

While remuneration policies in the public sector are a powerful lever for attracting and
retaining qualified staff, they are known to be notoriously difficult to change. This paper sets …

We attempt to reconcile top‐down and bottom‐up perspectives on bureaucratic discretion to
understand how actors 'caught in the middle', such as middle level public managers …

IMPACT Efforts to improve the governance of external management consulting have a mixed
record. Attention has focused on either procurement (and insourcing) and/or raising …

IMPACT This article will help policy-makers and managers understand the roles private
sector management consultants have played in public management reforms, what kinds of …