Growing movements to urban places, increasing unemployment, decreasing buying power,
rising real estate cost and demanding consumers for convenience and price are creating …

The increasing importance of information technology (IT) services in the global economy
prompts researchers in the field of information systems (IS) to give special attention to the …

Research has a long history of discussing what is superior in predicting certain outcomes:
statistical methods or the human brain. This debate has repeatedly been sparked off by the …

Recent years have seen the emergence of physical products that are digitally networked
with other products and with information systems to enable complex business scenarios in …

How do economic actors in complex business-to-business (B2B) service systems co-create
value when resource exchange is contingent on available and accessible Information and …

Systems, networks, and ecosystems in service research | Emerald Insight Books and
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Purpose The purpose of this paper is to explore the emergence of innovation in smart
service systems to conceptualize how actor's relationships through technology-enabled …

The creation of value is the core purpose and central process of economic exchange.
Traditional models of value creation focus on the firm's output and price. We present an …

Abstraction is a powerful thing. During the nineteenth century, the Industrial Revolution was
built on many powerful abstractions, such as mass, energy, work, and power. During the …

Abstract Service systems are value-co-creation configurations of people, technology, value
propositionsconnecting internal and external service systems, and shared information (eg …