The cybersecurity applied by online travel agencies and hotels to protect users' private data in smart cities
L Florido-Benítez - Smart Cities, 2024 - mdpi.com
The purpose of this paper is to analyse the cybersecurity in online travel agencies (OTAs)
and hotel sectors to protect users' private data in smart cities. Methodologically, this research …
and hotel sectors to protect users' private data in smart cities. Methodologically, this research …
Compatibility as a pivotal design factor for digital concierge apps: exploring hotel guests' socio-psychological dynamics
Purpose This paper addresses a crucial research need by examining the influence of
compatibility, a pivotal design element for hotel concierge apps, on the socio-psychological …
compatibility, a pivotal design element for hotel concierge apps, on the socio-psychological …
Pursuing the drivers of consumer behaviour toward service robots in the hotel industry
This paper investigates the structural connections between hotel customers' general
perceptions of technology, their perceptions toward service robots, emotions expectations …
perceptions of technology, their perceptions toward service robots, emotions expectations …
[引用][C] Digital marketing innovation and industrial marketing: evidence from restaurants' service robots
ECS Ku - Asia Pacific Journal of Marketing and Logistics, 2024 - emerald.com
Purpose This study aims to explore how perceived anthropomorphism, perceived warmth,
and customer–artificial intelligence (AI) assisted exchange (CAIX) of service robots affect …
and customer–artificial intelligence (AI) assisted exchange (CAIX) of service robots affect …