A two‐level EFQM self‐assessment in an Italian hospital
S Vernero, U Nabitz, G Bragonzi, A Rebelli… - International Journal of …, 2007 - emerald.com
An assessment of the EFQM excellence model was carried out in Italy's Udine Hospital,
aimed at evaluating how first and second‐level managers perceived their hospital and …
aimed at evaluating how first and second‐level managers perceived their hospital and …
[PDF][PDF] How can self-assessment improve the quality of healthcare
S Bose, E Oliveras, WN Edson - Operations research issue paper, 2001 - pdf.usaid.gov
Self-assessment could be particularly valuable in developing country healthcare settings
where individual service providers often work without a supervisor or colleague to guide …
where individual service providers often work without a supervisor or colleague to guide …
Managerial attitude to the implementation of quality management systems in Lithuanian support treatment and nursing hospitals
I Buciuniene, S Malciankina, Z Lydeka… - BMC health services …, 2006 - Springer
Background The regulations of the Quality Management System (QMS) implementation in
health care organizations were approved by the Lithuanian Ministry of Health in 1998 …
health care organizations were approved by the Lithuanian Ministry of Health in 1998 …
Systematic analysis and controlling of health care organisations lead to numerical health care improvements
J Möller, HG Sonntag - Health Manpower Management, 1998 - emerald.com
The EFQM model for organisational excellence is used in the health care sector as a tool to
diagnose and assess the starting position for an effective QM programme. Feedback reports …
diagnose and assess the starting position for an effective QM programme. Feedback reports …
Quality Based Model for Reverse Logistics: A KM View
S Wadhwa, J Madaan - IFAC Proceedings Volumes, 2008 - Elsevier
Reverse Logistics comprises of all operations and decision making related to the reverse-
flow of used products from customers to the manufacturers. It involves reuse of used …
flow of used products from customers to the manufacturers. It involves reuse of used …
[PDF][PDF] Νέες τάσεις και βέλτιστες πρακτικές αναφορικά με την ποιότητα σε μονάδες παροχής υπηρεσιών υγείας
Κ Στάμος - 2005 - dspace.lib.uom.gr
Η παρούσα εργασία ασχολείται με την ανασκόπηση της σχετικής βιβλιογραφίας που αφορά
τις νέες τάσεις και βέλτιστες πρακτικές ποιότητας σε Μονάδες Παροχής Υπηρεσιών Υγείας. Οι …
τις νέες τάσεις και βέλτιστες πρακτικές ποιότητας σε Μονάδες Παροχής Υπηρεσιών Υγείας. Οι …
[引用][C] Il modello dell'European Foundation for Quality Management QA 2000; 11: 269-276
S Vernero