Clinical empathy is essential for patient-centered care (PCC). Practicing empathy allows
providers to develop a relationship with their patients. PCC, the provider-patient relationship …

This article presents a literature review that explored communication partners' experiences
of listening or attending to people with severe or profound intellectual disabilities during …

(COVID-19) pandemic, there is increased pressure on health care providers to serve
patients in a variety of settings. As a result, health care systems have rapidly expanded their …

The purpose of this quantitative research is to evaluate the possible effect of the “I-Care,
Culture of Service''educational program on the Patient Experience (PE) scores at Nicklaus …

This chapter begins by laying the theoretical foundation upon which insightful empathy can
be understood. Insightful empathy entails purposefully sharing and understanding another's …

Purpose: This quality improvement initiative aimed to increase knowledge and intent to
implement therapeutic communication techniques of active listening, silence, and empathy …

Purpose: This study aimed to establish the Turkish validity and reliability of the Kiersma‐
Chen empathy scale (KCES) and determine its psychometric properties. Design and …

There are many ongoing calls for the integration of public welfare needs and concerns into
engineering curricula and practice; for example, promoting social consciousness, human …

Self-awareness is considered one of the most important skills an Organization Development
Practitioner (ODP) can develop to best serve their clients. However, there is limited …

Genetic Counseling relies on communication skills to help patients understand and adapt to
a genetic disease or risk. However, little is known about which skills are most commonly …