A systematic review of the validity and reliability of patient‐reported experience measures

C Bull, J Byrnes, R Hettiarachchi… - Health services …, 2019 - Wiley Online Library
Objectives To identify patient‐reported experience measures (PREM s), assess their validity
and reliability, and assess any bias in the study design of PREM validity and reliability …

A systematic review of reliable and valid tools for the measurement of patient participation in healthcare

NM Phillips, M Street, E Haesler - BMJ quality & safety, 2016 - qualitysafety.bmj.com
Introduction Patient participation in healthcare is recognised internationally as essential for
consumer-centric, high-quality healthcare delivery. Its measurement as part of continuous …

Patient satisfaction revisited: a multilevel approach

KD Hekkert, S Cihangir, SM Kleefstra… - Social science & …, 2009 - Elsevier
Patient satisfaction surveys are increasingly used for benchmarking purposes. In the
Netherlands, the results of these surveys are reported at the univariate level without taking …

Structure, process or outcome: which contributes most to patients' overall assessment of healthcare quality?

J Rademakers, D Delnoij, D de Boer - BMJ quality & safety, 2011 - qualitysafety.bmj.com
Research questions The paper explores which type of quality aspects (structure, process,
outcome) most strongly determines patients' overall assessment of healthcare, and whether …

Instruments measuring integrated care: a systematic review of measurement properties

MAC Bautista, M Nurjono, YW Lim… - The Milbank …, 2016 - Wiley Online Library
Policy Points: Investigations on systematic methodologies for measuring integrated care
should coincide with the growing interest in this field of research. A systematic review of …

Measuring patient-centredness, the neglected outcome in fertility care: a random multicentre validation study

IWH van Empel, JWM Aarts, BJ Cohlen… - Human …, 2010 - academic.oup.com
BACKGROUND High-quality fertility care should be effective and safe, but also patient-
centred. However, a suitable instrument for measuring patient-centredness is lacking. This …

[HTML][HTML] The Dutch consumer quality index: an example of stakeholder involvement in indicator development

DMJ Delnoij, JJ Rademakers… - BMC health services …, 2010 - Springer
Background Like in several other Western countries, in the Dutch health care system
regulated competition has been introduced. In order to make this work, comparable …

[HTML][HTML] Determinants of adherence to treatment in hypertensive patients of African descent and the role of culturally appropriate education

JG Meinema, N van Dijk, EJAJ Beune… - PLoS …, 2015 - journals.plos.org
Background In Western countries, better knowledge about patient-related determinants of
treatment adherence (medication and lifestyle) is needed to improve treatment adherence …

[HTML][HTML] Benchmarking and reducing length of stay in Dutch hospitals

I Borghans, R Heijink, T Kool, RJ Lagoe… - BMC health services …, 2008 - Springer
Background To assess the development of and variation in lengths of stay in Dutch hospitals
and to determine the potential reduction in hospital days if all Dutch hospitals would have an …

[HTML][HTML] A tool for assessing continuity of care across care levels: an extended psychometric validation of the CCAENA questionnaire

MB Aller, I Vargas, I Garcia-Subirats… - … Journal of Integrated …, 2013 - ncbi.nlm.nih.gov
Background The CCAENA questionnaire was developed to assess care continuity across
levels from the patients' perspective. The aim is to provide additional evidence on the …