Customer knowledge management in SMEs: Review and research agenda

P Chaithanapat, S Rakthin - Knowledge and Process …, 2021 - Wiley Online Library
Customer knowledge is one of the most noteworthy assets for firms to manage in order to
improve their products and gain competitive advantage while meeting the customer needs …

Social media goes green—The impact of social media on green cosmetics purchase motivation and intention

RA Pop, Z Săplăcan, MA Alt - Information, 2020 - mdpi.com
In the 21st century, green consumption has risen into a global trend, which inclines cosmetic
companies to be more environmental-friendly and to have a larger green product portfolio to …

Circular economy and corporate social responsibility: Towards an integrated strategic approach in the multinational cosmetics industry

D Morea, S Fortunati, L Martiniello - Journal of Cleaner Production, 2021 - Elsevier
Sustainability become, in recent years, an important part of corporate management
philosophy. It is communicated through mandatory and non-mandatory reports that identify …

The strategic role of the corporate social responsibility and circular economy in the cosmetic industry

S Fortunati, L Martiniello, D Morea - Sustainability, 2020 - mdpi.com
In the literature, circular economy (CE) and corporate social responsibility (CSR) are
increasingly interconnected concepts. Turon at al.(2016) consider CE the guidelines of …

An exploratory study of consumer attitudes toward green cosmetics in the UK market

Y Lin, S Yang, H Hanifah, Q Iqbal - Administrative Sciences, 2018 - mdpi.com
People's health awareness has extended from the food industry to the personal beauty
industry. Consumers have increased their interest in natural ingredients, sustainable …

Knowledge leadership to improve project and organizational performance

LR Yang, CF Huang, TJ Hsu - International Journal of Project Management, 2014 - Elsevier
Conceptualizing knowledge leadership and customer knowledge management (CKM) in the
project context is still rudimentary. Thus, the first objective of this study is to assess the …

Turning knowledge management into innovation in the high‐tech industry

RJ Lin, RH Che, CY Ting - Industrial Management & Data Systems, 2012 - emerald.com
Purpose–Organizations are facing a rapidly changing environment and there is a greater
need to understand customers' demands and competitors' strategies for the development of …

CONSUMERS'PURCHASE intentions towards natural cosmetics

M Matić, B Puh - … vjesnik/Econviews-Review of Contemporary Business …, 2016 - hrcak.srce.hr
The purpose of this paper is to determine which variables influence consumers' intentions
towards purchasing natural cosmetics. Several variables are included in the regression …

The effect of knowledge management capability and customer knowledge gaps on corporate performance

SM Tseng - Journal of Enterprise Information Management, 2016 - emerald.com
Purpose–The purpose of this paper is to explore the influence of knowledge management
capability (KMC) and customer knowledge gaps (CKG) on corporate performance, as well …

[PDF][PDF] Generation Y's purchase intention towards natural skincare products: A PLS-SEM analysis

LK Boon, YS Fern, LH Chee - Global Business and Management …, 2020 - gbmrjournal.com
Purpose: The main purpose of this study is to investigate whether attitude, perceived
behavioural control, past experience, social norms and value of money will influence the …