Det er stor iver etter å effektivisere den norske velferdsforvaltningen ved hjelp av kunstig
intelligens. Bruken av kunstig intelligens utfordrer imidlertid de systemene vi i dag har for å …

In recent years, Australia has embarked on a digital transformation of its social services, with
the primary goal of creating user‐centric services that are more attentive to the needs of …

The 'Robodebt'scheme was an initiative pursued by the Australian Department of Human
Services between 2016 and 2019 to increase the amount of money recovered from …

Australians need a social protection system that can insulate us from new social risks as we
face uncertain challenges of the century ahead. This background paper is one of several …

Behind the façade of a “digital government” narrative of convenience and accessibility,
bureaucrats and corporations are building a new mode of public governance that …

As an intellectual, economic, political and legal project, neoliberalism is not directed towards
the rolling back of the state as an aim in itself. While its deregulatory tendencies, its …

Increasingly, government agencies are using computers to automate decisions about
citizens. Often, the reason proffered for this is increased efficiency. This article reveals the …

When I was a little girl, I was taught a song about a ball of white string, in which the white
string could fix everything—tie a bow on a gift, fly a kite, mend things. The second verse of …

Automated decision support systems with high stake decision processes are frequently
controversial. The Online Compliance Intervention (herewith “OCI” or “RoboDebt”) is a …

Automation promises to improve a wide range of processes. The introduction of controlled
procedures and systems in place of human labour can enhance efficiency as well as …