Enhancing teamwork in the hospitality industry: The importance of empathy

SH Lee, SGE Lim - International Journal of Hospitality Management, 2023 - Elsevier
Empathy is vital to successful teamwork in the hospitality industry, but the effects of empathy
on team members' interpersonal relationships have gone largely overlooked. This study …

Enhancing teamwork in the hospitality industry: the importance of empathy.

H Jung, SH Lee, S Lim - 2023 - cabidigitallibrary.org
Empathy is vital to successful teamwork in the hospitality industry, but the effects of empathy
on team members' interpersonal relationships have gone largely overlooked. This study …