Doctors' provision of online health consultation service and patient review valence: evidence from a quasi-experiment

S Liu, H Wang, B Gao, Z Deng - Information & Management, 2022 - Elsevier
In this study, we focus on the effects of doctors' provision of online health consultation
service (OHCSV) on the review valence provided by patients. We develop a unique panel …

Doctors' Provision of Online Health Consultation Service and Patient Review Valence:: Evidence from a Quasi-Experiment

S Liu, H Wang, B Gao, Z Deng - 2022 - dl.acm.org
In this study, we focus on the effects of doctors' provision of online health consultation
service (OHCSV) on the review valence provided by patients. We develop a unique panel …