Frontline employees' engagement and business performance: the mediating role of customer-oriented behaviors

B Ghlichlee, F Bayat - Management Research Review, 2021 - emerald.com
Purpose Within the retail banking sector, the customer-centric business model has become
an important and new business trend in recent years. The enhancement of the frontline …

Frontline employees' engagement and business performance: the mediating role of customer-oriented behaviors

B Ghlichlee, F Bayat - Management Research Review, 2020 - ingentaconnect.com
Purpose Within the retail banking sector, the customer-centric business model has become
an important and new business trend in recent years. The enhancement of the frontline …

[PDF][PDF] Frontline employees' engagement and business performance: the mediating role of customer-oriented behaviors

B Ghlichlee, F Bayat - 2020 - farapaper.com
Purpose–Within the retail banking sector, the customer-centric business model has become
an important and new business trend in recent years. The enhancement of the frontline …

Frontline employees' engagement and business performance: the mediating role of customer-oriented behaviors

B Ghlichlee, F Bayat - Management Research Review, 2020 - ideas.repec.org
Purpose-Within the retail banking sector, the customer-centric business model has become
an important and new business trend in recent years. The enhancement of the frontline …

Frontline employees' engagement and business performance: the mediating role of customer-oriented behaviors

B Ghlichlee, F Bayat - Management Research Review, 2020 - econpapers.repec.org
Purpose-Within the retail banking sector, the customer-centric business model has become
an important and new business trend in recent years. The enhancement of the frontline …

[PDF][PDF] Frontline employees' engagement and business performance: the mediating role of customer-oriented behaviors

B Ghlichlee, F Bayat - 2020 - academia.edu
Purpose–Within the retail banking sector, the customer-centric business model has become
an important and new business trend in recent years. The enhancement of the frontline …

[PDF][PDF] Frontline employees' engagement and business performance: the mediating role of customer-oriented behaviors

B Ghlichlee, F Bayat - 2020 - fardapaper.ir
Purpose–Within the retail banking sector, the customer-centric business model has become
an important and new business trend in recent years. The enhancement of the frontline …

Frontline employees' engagement and business performance: the mediating role of customer-oriented behaviors

B Ghlichlee, F Bayat - Management Research Review, 2020 - researchgate.net
Purpose Within the retail banking sector, the customer-centric business model has become
an important and new business trend in recent years. The enhancement of the frontline …