A cross-lagged test of the association between customer satisfaction and employee job satisfaction in a relational context.
Due to its practical importance, the relationship between customer satisfaction and frontline
employee (FLE) job satisfaction has received significant attention in the literature. Numerous …
employee (FLE) job satisfaction has received significant attention in the literature. Numerous …
A cross-lagged test of the association between customer satisfaction and employee job satisfaction in a relational context
AR Zablah, BD Carlson… - The Journal of …, 2016 - pubmed.ncbi.nlm.nih.gov
Due to its practical importance, the relationship between customer satisfaction and frontline
employee (FLE) job satisfaction has received significant attention in the literature. Numerous …
employee (FLE) job satisfaction has received significant attention in the literature. Numerous …
A cross-lagged test of the association between customer satisfaction and employee job satisfaction in a relational context.
AR Zablah, BD Carlson, DT Donavan… - Journal of Applied …, 2016 - psycnet.apa.org
Due to its practical importance, the relationship between customer satisfaction and frontline
employee (FLE) job satisfaction has received significant attention in the literature. Numerous …
employee (FLE) job satisfaction has received significant attention in the literature. Numerous …
A cross-lagged test of the association between customer satisfaction and employee job satisfaction in a relational context.
AR Zablah, BD Carlson… - Journal of Applied …, 2016 - search.pdh.ebscohost.com
Due to its practical importance, the relationship between customer satisfaction and frontline
employee (FLE) job satisfaction has received significant attention in the literature. Numerous …
employee (FLE) job satisfaction has received significant attention in the literature. Numerous …
A Cross-Lagged Test of the Association Between Customer Satisfaction and Employee Job Satisfaction in a Relational Context
AR Zablah, BD Carlson, DT Donavan, JG Maxham III… - search.proquest.com
Due to its practical importance, the relationship between customer satisfaction and frontline
employee (FLE) job satisfaction has received significant attention in the literature. Numerous …
employee (FLE) job satisfaction has received significant attention in the literature. Numerous …
A cross-lagged test of the association between customer satisfaction and employee job satisfaction in a relational context.
AR Zablah, BD Carlson, DT Donavan… - The Journal of …, 2016 - europepmc.org
Due to its practical importance, the relationship between customer satisfaction and frontline
employee (FLE) job satisfaction has received significant attention in the literature. Numerous …
employee (FLE) job satisfaction has received significant attention in the literature. Numerous …