Customer orientation and SME performance in Albania: A case study of the mediating role of innovativeness and innovation behavior

S Domi, JL Capelleras… - Journal of Vacation …, 2020 - journals.sagepub.com
Although the tourism industry in Albania has had an impressive growth in the last years, it is
currently facing several challenges. This study examines the determinants of Albanian …

Customer orientation and SME performance in Albania: a case study of the mediating role of innovativeness and innovation behavior.

S Domi, JL Capelleras, B Musabelliu - 2020 - cabidigitallibrary.org
Although the tourism industry in Albania has had an impressive growth in the last years, it is
currently facing several challenges. This study examines the determinants of Albanian …

Customer orientation and SME performance in Albania: A case study of the mediating role of innovativeness and innovation behavior

S Domi, JL Capelleras… - Journal of Vacation …, 2019 - portalrecerca.uab.cat
Customer orientation and SME performance in Albania: A case study of the mediating role of
innovativeness and innovation behavior — Universitat Autònoma de Barcelona Research …