Conceptual and Methodological Aspects of Emotional Labor: An Integrative Review

ACA Simões, SMG Gondim… - … Journal of Psychology, 2023 - journal.sipsych.org
Ever since emotional labor (EL) was first described in 1979, the number of theories and
measures to study this phenomenon has grown. The objective of this integrative review was …
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Conceptual and Methodological Aspects of Emotional Labor: An Integrative Review

ACA Simões, SMG Gondim… - … Journal of Psychology, 2023 - journal.sipsych.org
Ever since emotional labor (EL) was first described in 1979, the number of theories and
measures to study this phenomenon has grown. The objective of this integrative review was …