AbstractIntroduction Patient satisfaction and patient experience goals are often linked to
financial consequences. Although the link does exist, the bottom line is not only about …

AbstractIntroduction Patient satisfaction and patient experience goals are often linked to
financial consequences. Although the link does exist, the bottom line is not only about …

Abstractintroduction Patient satisfaction and patient experience goals are often linked to
financial consequences. Although the link does exist, the bottom line is not only about …

Methods This QI project involved comparing professional research consultant (PRC) patient-
satisfaction phone survey ratings from patients before and after ED staff members completed …

AbstractIntroduction Patient satisfaction and patient experience goals are often linked to
financial consequences. Although the link does exist, the bottom line is not only about …