In this era of globalization, people need entertainment facilities to fulfill their lifestyle. One of
the means of entertainment that is still the choice of many people is watching films in the …

Along with very rapid developments in the current era of globalization, competition in the
business world is getting tighter. This can be seen in the development of retail businesses …

The development of the business world from time to time has increased very rapidly and is
limited by a lot of competition. Every company that wants to continue to develop is required …

In this day and age, developments do not only occur in technological aspects, but social
aspects such as individual or consumer behavior are also experiencing changes and …

Consumer shopping behavior is a factor that influences the success of a brand. The level of
consumer satisfaction is a measure of loyalty to a brand. Consumers will feel satisfied if the …

The purpose of this study was to determine how significant the influence of customer
experience and customer service quality on customer loyalty is through customer perceived …

Nowadays, many companies are competing to be able to maintain and lead the existing
market, especially companies operating in the retail sector. Currently, many retail companies …

This research aims is to identify the needs and desires of Cinema XXI customers in
Semarang. As the largest market leader and cinema network in Indonesia, Cinema XXI must …

The tourism industry is an industrial phenomenon that is being developed to improve the
economic condition of most countries in the world. Restaurants are part of the tourism …

Objective–The number of hotels in both urban or in tourism areas has increased quite
rapidly. The success and sustainability of hotel businesses is largely determined by their …