Modeling the influencing factors of electronic word-of-mouth about CSR on social networking sites.

L Hai Ming, L Gang, H Hua… - … Science & Pollution …, 2022 - search.ebscohost.com
Corporate social responsibility (CSR) information can now be disseminated via social
networking sites. An organization's image and upcoming portfolios are directly affected by …

Determinants of electronic word-of-mouth on social networking sites about negative news on CSR

M Mar García-de los Salmones, A Herrero… - Journal of Business …, 2021 - Springer
Social network sites are a new communication channel to convey CSR information. They are
interactive channels that let users participate, spread content and generate positive and …

Determinants of eWOM on hospitality CSR issues. In Facebook we trust?

P Martínez, Á Herrero… - Journal of Sustainable …, 2020 - Taylor & Francis
Social media has emerged as a powerful and successful tool to disseminate information
relating to corporate social responsibility (CSR) in different industries, including the …

A review of research on electronic word-of-mouth in hospitality and tourism management

YF Chen, R Law - International Journal of Hospitality & Tourism …, 2016 - Taylor & Francis
Social networks have presently become a global phenomenon. Social media offers
interactive platforms where people can create, share, and exchange information. In …

Determinants of consumer engagement in electronic word-of-mouth (eWOM) in social networking sites

SC Chu, Y Kim - International journal of Advertising, 2011 - Taylor & Francis
As more and more marketers incorporate social media as an integral part of the promotional
mix, rigorous investigation of the determinants that impact consumers' engagement in …

Using social network analysis to explain communication characteristics of travel-related electronic word-of-mouth on social networking sites

Q Luo, D Zhong - Tourism management, 2015 - Elsevier
Social networking sites (SNSs), which are platforms based on user interactions, currently
play increasingly important roles in sharing electronic word-of-mouth (eWOM) among …

Consumers' engagement with corporate social responsibility (CSR) communication in social media: Evidence from China and the United States

SC Chu, HT Chen, C Gan - Journal of Business Research, 2020 - Elsevier
This study investigates cross-cultural differences between Chinese and American
consumers in the relationships of electronic word-of-mouth (eWOM) intentions and …

[HTML][HTML] Word-of-mouth engagement in online social networks: Influence of network centrality and density

B Anastasiei, N Dospinescu, O Dospinescu - Electronics, 2023 - mdpi.com
This paper investigates the effect of network centrality and network density on the propensity
to engage in positive and negative eWOM, using social networks usage as a moderating …

Consumer engagement with eWOM on social media: The role of social capital

Y Gvili, S Levy - Online information review, 2018 - emerald.com
Purpose The nature of digital media channels are important factors in explaining consumers'
behavior over the Web, and specifically on social network sites (SNS). The purpose of this …

What drives electronic word-of-mouth on social networking sites? Perspectives of social capital and self-determination

T Wang, RKJ Yeh, C Chen, Z Tsydypov - Telematics and Informatics, 2016 - Elsevier
An increasing number of customers make purchase decisions according to social media
referrals. Social-network-based communication is becoming a necessity for companies to …