Employee resilience and mentoring functions as moderators of the relationship between workplace hazing and affective organizational commitment

Y Zong, SH Tsaur - International Journal of Hospitality Management, 2023 - Elsevier
Although numerous studies have discussed hazing through qualitative methods, few have
investigated workplace hazing as an antecedent, and the mechanisms influencing the …

The effect of supervisor's abuse on hotel employees' job satisfaction, affective organizational commitment and work engagement

ET Ampofo, C Ampofo, S Nkrumah… - Journal of Quality …, 2023 - Taylor & Francis
Our study examines the impact of abusive supervision on affective organizational
commitment (AOC). The study further examines work engagement (WENG) and job …

Does employee resilience exacerbate the effects of abusive supervision? A study of frontline employees' self-esteem, turnover intention, and innovative behaviors

S Bani-Melhem, S Quratulain… - Journal of Hospitality …, 2021 - Taylor & Francis
Drawing on self-enhancement theory, this study examines the exacerbating influence of
employee resilience on the relationship between abusive supervision and employee …

Does bullying reduce occupational commitment in hospitality employees? Mixed empirical evidence from resource conservation theory and embodied cognition …

K Xiang, J Liu, G Qiao, F Gao, HZ Zhang - International Journal of …, 2023 - Elsevier
The hospitality industry receives the most bullying and harassment claims, and hotel
employee bullying has created some damaging psychosocial risks. using a mixed research …

Are employee assistance programs helpful? A look at the consequences of abusive supervision on employee affective organizational commitment and general health

IA Wang, HC Lin, SY Lin, PC Chen - International Journal of …, 2022 - emerald.com
Purpose Abusive supervision has been a prevalent issue in the workplace. This study aims
to explore the consequences of abusive supervision on employee affective organizational …

Should we be more mindful? The joint impact of an abusive work environment and mindfulness on employee well-being and turnover intentions

W Yang, S Xu - Journal of Hospitality & Tourism Research, 2024 - journals.sagepub.com
Using social information processing theory, this study aims to examine the relationships
among an abusive work environment, mindfulness, employee well-being, and turnover …

Human resource management practices, emotional exhaustion, and organizational commitment–with the example of the hotel industry

X Li, Z Mai, L Yang, J Zhang - Journal of China Tourism Research, 2020 - Taylor & Francis
Hotel industry represents one of the highly interactive service industries. Against this
backdrop, hotel employees are likely to suffer an emotional exhaustion and hence …

Fueling the spirit of care to surmount hazing: foregrounding the role of spiritual leadership in inhibiting hazing in the hospitality context

M Ali, M Usman, I Shafique, T Garavan… - International Journal of …, 2022 - emerald.com
Purpose This study aims to investigate direct and indirect (via perceived caring climate) links
between spiritual leadership and hazing at work in the hospitality context. The authors also …

Effects of psychological contract breach on attitudes and performance: The moderating role of competitive climate

JJ Li, IKA Wong, WG Kim - International Journal of Hospitality Management, 2016 - Elsevier
The performance of hotel employees is an important driver of customer satisfaction, which in
turn affects hotels' financial outcomes. Hotel managers should encourage their staff to …

Engage or quit? The moderating role of abusive supervision between resilience, intention to leave and work engagement

YD Dai, WL Zhuang, TC Huan - Tourism Management, 2019 - Elsevier
This study explores the impact of travel agency employees' resilience on their intention to
leave and work engagement, and simultaneously examines whether abusive supervision …