As one of the state-owned companies and the largest player in the fuel industry in Indonesia,
it will certainly be Pertamina's main goal to be able to maintain this position. In 2021 …

The development of the business world from time to time has increased very rapidly and is
limited by a lot of competition. Every company that wants to continue to develop is required …

The purpose of this research is to analyze the effect of tangibles, reliability, responsiveness,
and assurance on the customer satisfaction at Semen Padang Hospital. The sample size is …

In this day and age, developments do not only occur in technological aspects, but social
aspects such as individual or consumer behavior are also experiencing changes and …

The public continues to place a high demand on the Indonesian train as a mode of
transportation. However, the fact that there is a train does not guarantee dominance over …

The development of tourism in Indonesia is currently quite fast. With the number of tourist
trips, it will increase the demand for tourism goods and services, one of which is the …

Along with very rapid developments in the current era of globalization, competition in the
business world is getting tighter. This can be seen in the development of retail businesses …

Nowadays the competition of the company is started increasingly and tighter. The success
factor is strongly determined by the level of customer satisfaction. Satisfied customers are …

The public service system engaged in self-service, for example, is PT. Pos Indonesia
(Persero). However, the service system provided by PT. The Persero in the field conditions …

In this era of globalization, people need entertainment facilities to fulfill their lifestyle. One of
the means of entertainment that is still the choice of many people is watching films in the …