The effect of telepresence, social presence and involvement on consumer brand engagement: An empirical study of non-profit organizations

R Algharabat, NP Rana, YK Dwivedi… - Journal of Retailing and …, 2018 - Elsevier
Although there are several marketing implications that have been considered in the context
of social media marketing, less attention has been paid to the influence of antecedents of …

Unveiling drivers and brand relationship implications of consumer engagement with social media brand posts

ZL Hamzah, H Abdul Wahab, M Waqas - Journal of Research in …, 2021 - emerald.com
Purpose The purpose of this study is to identify the customer perceptions of social media
brand post characteristics that drive consumer engagement with the brand post …

From social capital to consumer engagement: the mediating role of consumer e-empowerment

RB Mostafa - Journal of Research in Interactive Marketing, 2021 - emerald.com
Purpose This paper fulfills a prominent need to examine some overlooked predictors of
consumer engagement in an online setting. This study aims to explore whether and how …

Antecedents of consumers' engagement with brand-related content on social media

AS Mishra - Marketing Intelligence & Planning, 2019 - emerald.com
Purpose The purpose of this paper is to investigate the effect of brand's social media
marketing efforts and individual's online social interaction propensity on various levels of …

The role of perceived firm social media interactivity in facilitating customer engagement behaviors

S Bozkurt, DM Gligor, BJ Babin - European Journal of Marketing, 2021 - emerald.com
Purpose The purpose of this study is to examine how customers' perceptions of brands'
social media interactivity impact customer engagement behaviors (CEBs)(eg customer …

Examining online social brand engagement: A social presence theory perspective

K Osei-Frimpong, G McLean - Technological Forecasting and Social …, 2018 - Elsevier
The increasing use of social media has changed how firms engage their brands with
consumers in recent times. This triggered a need for this research to further our …

Developing brand advocacy through brand activities on Facebook

Y Choi, MW Kroff, J Kim - Journal of Consumer Marketing, 2021 - emerald.com
Purpose This paper aims to investigate how brands' social media activities (credible content
delivery, co-creation and responsiveness) impact brand advocacy. The paper also examines …

Fostering brand–consumer interactions in social media: the role of social media uses and gratifications

YS Qin - Journal of Research in Interactive Marketing, 2020 - emerald.com
Purpose An increasing number of brands are using algorithms to embed brand-related
content to targeted consumers' social media pages. This paper aims to analyze how do …

[HTML][HTML] What drives me there? The interplay of socio-psychological gratification and consumer values in social media brand engagement

K Osei-Frimpong, G McLean, N Islam… - Journal of Business …, 2022 - Elsevier
The social behavioral perspective is under-researched in the extant literature. This hinders
the holistic understanding of social media brand engagement. This study examines the …

Understanding consumer motivations in online social brand engagement participation: Implications for retailers

K Osei-Frimpong - International Journal of Retail & Distribution …, 2019 - emerald.com
Purpose Through the lens of self-determination theory (SDT), the purpose of this paper is to
examine the influence of autonomous and controlled motivational regulations in driving …