The use of social media technologies—such as blogs, wikis, social networking sites, social
tagging, and microblogging—is proliferating at an incredible pace. One area of increasing …

This paper examines how organizations perceive affordances of social media and how they
react to their employees' use of social media through policies, a key means of organizational …

Social media—computer-mediated tools of the Web 2.0 generation that make it possible for
anyone to create, circulate, share, and exchange information in a variety of formats and with …

Social media are increasingly implemented in work organizations as tools for
communication among employees. It is important that we develop an understanding of how …

Traditionally, consumers used the Internet to simply expend content: they read it, they
watched it, and they used it to buy products and services. Increasingly, however, consumers …

Many organizations have started using social media (aka Enterprise 2.0) tools internally to
interact with their employees. A number of companies, including Best Buy and Dell, have …

This paper suggests that social media may be useful for knowledge sharing because they
are leaky pipes for communication-the directionality and content of a particular message is …

In 2007 the results of a groundbreaking study into the adoption of social media within the
Inc. 500, an elite group of the fastest-growing companies within the United States, were …

Organizations from government departments and corporations to small businesses are
increasingly adopting social media for strategic corporate and organizational …

Despite the booming use of social media, most organizations are still grappling with what it
means to them. Academics are among those who are out of date, with the bulk of articles on …