Purpose This manuscript concentrates on addressing the success and failure factors to
satisfy the small-and medium-sized enterprises (SMEs) need when facing challenges during …

The purpose of this paper is to develop and propose a structural framework which may help
in successful implementation of quality management (QM) practices in micro, small and …

Purpose The purpose of this paper is to explore the relationship between latent variables, ie
human resource management (HRM) effectiveness, quality cost (QC), and firm performance …

In the literature, numerous quality models or approaches are suggested for small and
medium size enterprises (SMEs), but there is little or no evidence to support the success or …

This paper aims to rank the emphasis placed on critical factors and quality management
principles that determine the success of total quality management (TQM) as it applies to …

The purpose of this paper is to carry out the study on Total quality Management (TQM) in
small and medium enterprises (SMEs) and understand the key issues involved in the …

Purpose–The purpose of this paper is to focus on the following purposes: first, to
identify/analyze the main factors that hinder quality improvement programs' implementation …

Quality management (QM) cannot be assured unless some objective assessments are
undertaken. A number of tools and techniques are available to conduct such analysis …

Total quality management (TQM) has grown to become an established® eld of research.
The need for an improved understanding of the critical factors for successful TQM …

Purpose–After globalization of markets, product quality and satisfaction of customers have
become essential for sustainable growth of small to medium‐sized enterprises (SMEs). The …