[HTML][HTML] Loyalty toward shared e-scooter: Exploring the role of service quality, satisfaction, and environmental consciousness

S Askari, M Javadinasr, F Peiravian, NA Khan… - Travel Behaviour and …, 2024 - Elsevier
Shared electric scooter services (SESS) have gained popularity in many cities as an
emerging mobility mode. However, SESS is attributed to low utilization rates in some cities …

Investigating shared e-scooter users' customer value co-creation behaviors and their antecedents: Perceived service quality and perceived value

CF Chen, CH Lee - Transport Policy, 2023 - Elsevier
The electric scooter (e-scooter) sharing system can work as an innovative strategy to
simultaneously mitigate the impacts on both transport and the environment in scooter …

[HTML][HTML] Towards an electric scooter level of service: A review and framework

K Kazemzadeh, F Sprei - Travel behaviour and society, 2022 - Elsevier
Although electric scooters (e-scooters) are gaining ground rapidly, research on analysing
their users' experience lags far behind practice. Level of Service (LOS) is a promising …

What are the factors affecting the adoption and use of electric scooter sharing systems from the end user's perspective?

M Samadzad, H Nosratzadeh, H Karami, A Karami - Transport policy, 2023 - Elsevier
Since their introduction in 2017, Electric Scooter Sharing systems (ESSs) are shown to
provide numerous benefits for both individuals and society, including convenient green …

[HTML][HTML] Perceptions of shared e-scooters service among university students in Braga, Portugal

G Dias, P Ribeiro, E Arsenio - Transportation Engineering, 2024 - Elsevier
Shared e-scooters were introduced in cities as a promise to provide accessible, affordable,
flexible, and sustainable mobility. However, it is still unknown if this mode can contribute to …

[HTML][HTML] Temporal Shifts in E-Scooter Rider Perspectives: A Longitudinal Investigation in Riyadh, Saudi Arabia

M Almannaa, A Alyahya, HI Ashqar, M Elhenawy - Sustainability, 2024 - mdpi.com
Shared electric scooters (e-scooters) have rapidly gained prominence as a first/last-mile
mobility solution globally, with over 66,000 systems operating in 88 cities across 21 …

[HTML][HTML] User behavioral intentions toward a scooter-sharing service: An empirical study

FH Huang - Sustainability, 2021 - mdpi.com
This paper proposes an innovative shared scooter service whereby scooter owners can
authorize the rental of their scooters to others through a mobile service platform. It …

Eliciting attitudinal factors affecting the continuance use of E-scooters: An empirical study in Chicago

M Javadinasr, S Asgharpour, E Rahimi… - … research part F: traffic …, 2022 - Elsevier
As e-scooters become more popular, service providers and policymakers are seeking ways
to retain the existing customers and encourage them to continue to use e-scooters in the …

[HTML][HTML] Determinants of shared e-scooter usage and their policy implications. findings from a survey in Braga, Portugal

G Dias, P Ribeiro, E Arsenio - European Transport Research Review, 2024 - Springer
Shared e-scooter systems have become an alternative for micromobility users in cities since
2017. The success of the shared e-scooter service can be related to the provision of more …

[HTML][HTML] Where have shared e-scooters taken us so far? A review of mobility patterns, usage frequency, and personas

S Dibaj, A Hosseinzadeh, MN Mladenović, R Kluger - Sustainability, 2021 - mdpi.com
The emergence of micromobility services in the form of dockless shared e-scooters has
resulted in a wide range of behavioral changes in urban environments. In order to effectively …