UX design innovation: Challenges for working with machine learning as a design material

G Dove, K Halskov, J Forlizzi… - Proceedings of the 2017 …, 2017 - dl.acm.org
Machine learning (ML) is now a fairly established technology, and user experience (UX)
designers appear regularly to integrate ML services in new apps, devices, and systems …

Investigating how experienced UX designers effectively work with machine learning

Q Yang, A Scuito, J Zimmerman, J Forlizzi… - Proceedings of the …, 2018 - dl.acm.org
Machine learning (ML) plays an increasingly important role in improving a user's
experience. However, most UX practitioners face challenges in understanding ML's …

Mapping machine learning advances from hci research to reveal starting places for design innovation

Q Yang, N Banovic, J Zimmerman - … of the 2018 CHI conference on …, 2018 - dl.acm.org
HCI has become particularly interested in using machine learning (ML) to improve user
experience (UX). However, some design researchers claim that there is a lack of design …

A study of UX practitioners roles in designing real-world, enterprise ML systems

S Zdanowska, AS Taylor - Proceedings of the 2022 CHI Conference on …, 2022 - dl.acm.org
Opportunities for AI and machine learning (ML) are vast in current interactive systems
development. However, comparatively little is known about how functionality for the system …

Bridging the Gap between UX Practitioners' work practices and AI-enabled design support tools

Y Lu, C Zhang, I Zhang, TJJ Li - CHI Conference on Human Factors in …, 2022 - dl.acm.org
User interface (UI) and user experience (UX) design have become an indispensable part of
today's tech industry. Recently, much progress has been made in machine-learning-enabled …

Wizard of oz prototyping for machine learning experiences

JT Browne - Extended abstracts of the 2019 CHI conference on …, 2019 - dl.acm.org
Machine learning is being adopted in a wide range of products and services. Despite its
adoption, design and research processes for machine learning experiences have yet to be …

Monsters, metaphors, and machine learning

G Dove, AL Fayard - Proceedings of the 2020 CHI Conference on …, 2020 - dl.acm.org
Machine learning (ML) poses complex challenges for user experience (UX) designers.
Typically unpredictable and opaque, it may produce unforeseen outcomes detrimental to …

[PDF][PDF] Machine learning as a UX design material: how can we imagine beyond automation, recommenders, and reminders?

Q Yang - AAAI Spring Symposia, 2018 - researchgate.net
I design user experiences for machine learning (ML) applications across several application
domains, from clinical decision support systems to context-aware mobile services, to …

Design-inclusive UX research: design as a part of doing user experience research

APOS Vermeeren, V Roto… - Behaviour & Information …, 2016 - Taylor & Francis
Since the third wave in human–computer interaction (HCI), research on user experience
(UX) has gained momentum within the HCI community. The focus has shifted from …

Understanding collaborative practices and tools of professional UX practitioners in software organizations

KJK Feng, TW Li, AX Zhang - Proceedings of the 2023 CHI Conference …, 2023 - dl.acm.org
User experience (UX) has undergone a revolution in collaborative practices, due to tools
that enable quick feedback and continuous collaboration with a varied team across a …