The Influence of Service Quality on Consumer Behavior

R Kamase, L Limpo, LJC Polimpung, N Papalangi - JManagER, 2024 - ojs.feb.uajm.ac.id
The purpose of this research is to identify and analyze the dimensions of service quality to
consumer behavior in PT XYZ Makassar. Dimensions variable service quality consists of …

[PDF][PDF] Effect of Service Quality on Customer Satisfaction Through Customer Value in PDAM Kota Makassar

W Putera, R Sahabuddin, M Rakib, AS Girikallo - researchgate.net
This research design aimed to test whether factors such as service quality, customer value
can affect customer satisfaction in PDAM Makassar City. The research was conducted in 8 …

[PDF][PDF] The Effect of Quality of Service on Customer Satisfaction

A Abdullah, M Kasmi - Jurnal Manajemen Bisnis, 2021 - academia.edu
This research was conducted to:(1) Knowing how much influence is generated by the
dimension of service quality, in this case tangible, reliability, responsiveness, assurance …

ANALYSIS THE INFLUENCE OF SERVICE QUALITY ON CUSTOMER SATISFACTION (Case Study:“Kedai Twenties Manado”)

CGR Sajanga, JDD Massie… - Jurnal EMBA: Jurnal …, 2022 - ejournal.unsrat.ac.id
This study aims to analyze the influence of service quality on customer satisfaction at Kedai
Twenties Manado. This study uses quantitative method and using multiple linear regression …

Service Quality Towards Banking Customer Satisfaction And Loyalty PT. Bank Mandiri

S Alam, N Naninsih, DP Indriasari - Jurnal Manajemen, 2022 - ecojoin.org
The research was conducted with the aim of knowing the quality of service that uses the
dimensions of tangible, realibility, responsiveness, assurance and empathy for customer …

Analysis of Service Quality Against Consumer Satisfaction At CV. Fortuna Motorindo Surabaya

V Tilapia - Journal of Economy, Accounting and …, 2022 - jeams.unmerbaya.ac.id
This study aims to determine whether the dimensions of service quality, namely tangible,
reliability, responsiveness, assurance, and empathy affect customer satisfaction on Cv …

THE INFLUENCE OF SERVICE QUALITY ON CUSTOMER SATISFACTION AT PT. HADJI KALLA TOYOTA ALAUDDIN BRANCH MAKASSAR CITY

NH Nirwan, A Aulia, SEN Kalla - International Journal of …, 2024 - ijerfa.afdifaljournal.com
The research is aimed at describing: Testing the Effect of Service Quality on Customer
Satisfaction at PT. Hadji Kalla Toyota Alauddin Branch, Makassar City. The population in this …

Analisis Service Quality terhadap Kepuasan Pelanggan pada PDAM Kota Surabaya

N Sudapet - BISMA (Bisnis dan Manajemen), 2009 - journal.unesa.ac.id
Objective of this research is to analysis the affect of responsiveness, assurance, tangible,
empathy and reliability due to Surabaya PDAM consumer's satisfaction. The sample …

[引用][C] Can Service Quality Towards Banking Customer Satisfaction?

S Adelia, N Nasrullah, H Agus - JURNAL ECONOMIC …, 2021 - jurnal.fe.umi.ac.id
This study examines and examines the effect of service quality on customer satisfaction at
Pada Bank BRI Makassar. Research data were collected using a questionnaire with a Likert …

[PDF][PDF] The Influence Of Service Quality On Customer Satisfaction At Bank Rakyat Indonesia Tuapejat Unit

WS Sumiati, A Melta - academia.edu
This study aims to determine the effect of 1) Tangible on customer satisfaction at Bank BRI
Unit Tuapejat. 2) Responsiveness to customer satisfaction at Bank BRI Unit Tuapejat. 3) …