Effects of professional identity on turnover intention in China's hotel employees: The mediating role of employee engagement and job satisfaction

C Wang, J Xu, TC Zhang, QM Li - Journal of Hospitality and Tourism …, 2020 - Elsevier
This study investigated the relationships among professional identity, employee
engagement, job satisfaction, and turnover intention of hotel employees in China based on …

Reducing hotel employee turnover intention by promoting pride in job and meaning of work: A cross-cultural perspective

LH Le, M Hancer, S Chaulagain, P Pham - International Journal of …, 2023 - Elsevier
Characterizing with an image of low-skilled jobs and low social status, the hotel industry is
undergoing a “great resignation” from staff due to stress post-Covid-19, urging a need to …

Career adaptability and employee turnover intentions: The role of perceived career opportunities and orientation to happiness in the hospitality industry

MI Rasheed, F Okumus, Q Weng, Z Hameed… - Journal of hospitality …, 2020 - Elsevier
Employee turnover is an important concern for organizations in the hospitality industry.
Drawing on career construction theory (CCT), this paper demonstrates how career …

Meeting career expectation: can it enhance job satisfaction of Generation Y?

H Kong, S Wang, X Fu - International Journal of Contemporary …, 2015 - emerald.com
Purpose–This paper aims to explore the influence of career expectations on job satisfaction
of Generation Y, as well as the mediating effect of career expectations on the relationship …

How to reduce employees' turnover intention from the psychological perspective: A mediated moderation model

Z Yan, ZD Mansor, WC Choo… - … Research and Behavior …, 2021 - Taylor & Francis
Background The hospitality industry is deemed a great generator of global GDP and
employment. However, high rates of voluntary turnover have gradually undermined global …

Work engagement and turnover intentions: Correlates and customer orientation as a moderator

E Babakus, U Yavas, OM Karatepe - International journal of …, 2017 - emerald.com
Purpose The purpose of this study is to gauge the effects of challenge and hindrance
stressors as well as three high-performance work practices (HPWPs) such as training …

Exploring antecedents of employee turnover intention–Evidence of China's hotel industry

H Qiu, B Haobin Ye, K Hung… - Journal of China Tourism …, 2015 - Taylor & Francis
The current study explores the antecedents of hotel employee turnover in China and
determines new antecedents in the hospitality industry. Three focus group interviews were …

Determinants and outcome of career competencies: Perspectives of hotel managers in China

H Kong, C Cheung, H Song - International Journal of Hospitality …, 2012 - Elsevier
This study aims to explore the determinants and outcome of career competencies. Based on
the notion that organizations and individuals have respective obligations in the career …

Effects of individual and organizational factors on job satisfaction and intent to stay in the hotel and restaurant industry

K Kim, G Jogaratnam - Journal of Human Resources in Hospitality …, 2010 - Taylor & Francis
While employee turnover has long been recognized as a critical factor to be effectively
managed by the hospitality industry, there has been little effort aimed at developing a …

Work engagement, job satisfaction, and turnover intentions: A comparison between supervisors and line-level employees

L Lu, ACC Lu, D Gursoy, NR Neale - International Journal of …, 2016 - emerald.com
Purpose This study aims to investigate the influence of employee positions (supervisor vs
line-level employee) on work-related variables (eg work engagement, job satisfaction and …