Campaign strategies are evolving because of developments in communication
technologies. Campaign activities have become more attractive to the younger generation …

This paper presents the mining of a software development project from the event logs stored
in the software project management systems Issue Tracking System (Jira) and Version …

Characterizing how users interact with software has many applications. For example, to
understand which features are used, in which sequence operations are performed, etc. can …

Nowadays organizations generate large amount of data. Only a few make a good use to
optimize the performance of the business. Process mining appears as a branch of the data …

Process Mining is a research area that meets the gap between business processes and
various IT systems. Most of the works in this area focus on the control flow perspective, while …

In this review, we observed there is a growing interest on the strategy of applying the
discipline of Process Mining in Software Process Improvement projects. Process Mining …

Current study uses the event process logs of a custom software development process used
internally in the IT department of a large automotive company. The target is to extract hidden …

Every day a huge amount of data is generated by users of social media platforms, like
Facebook, Twitter and so on. Analyzing data posted by people interested in a given topic or …

Process Mining has only been extensively studied for the past few years and yet it has
already helped to better understand the way systems work and made possible the extraction …

The challenging environment in which organizations live today address significant
challenges in the daily processes they perform, and how the use of data stored in their …