Conceptualizing emotion in healthcare interpreting: A normative approach to interpreters' emotion work
E Hsieh, B Nicodemus - Patient education and counseling, 2015 - Elsevier
Objectives By juxtaposing literature in signed language interpreting with that of spoken
language interpreting, we provide a narrative review to explore the complexity of emotion …
language interpreting, we provide a narrative review to explore the complexity of emotion …
Emotion work in interpreter-mediated consultations: a systematic literature review
L Theys, D Krystallidou, H Salaets, C Wermuth… - Patient Education and …, 2020 - Elsevier
Objective To identify the ways in which physicians, patients and interpreters express
emotions, react to emotional expressions and/or coordinate the emotional interaction in …
emotions, react to emotional expressions and/or coordinate the emotional interaction in …
Not all are desired: Providers' views on interpreters' emotional support for patients
OBJECTIVE: This study examines (a) providers' expectations and concerns for interpreters'
emotional support, and (b) the complexity and dilemma for interpreters to offer emotional …
emotional support, and (b) the complexity and dilemma for interpreters to offer emotional …
Medical interpreters as tools: Dangers and challenges in the utilitarian approach to interpreters' roles and functions
E Hsieh, EM Kramer - Patient education and counseling, 2012 - Elsevier
OBJECTIVE: This study explores the tensions, challenges, and dangers when a utilitarian
view of interpreter is constructed, imposed, and/or reinforced in health care settings …
view of interpreter is constructed, imposed, and/or reinforced in health care settings …
“I am not a robot!” Interpreters' views of their roles in health care settings
E Hsieh - Qualitative health research, 2008 - journals.sagepub.com
In this study, I examined interpreters' self-perceived roles and their corresponding
communicative goals and strategies. Twenty-six professional interpreters (of 17 languages) …
communicative goals and strategies. Twenty-six professional interpreters (of 17 languages) …
The professional interpreter's effect on empathic communication in medical consultations: A qualitative analysis of interaction
D Krystallidou, CL Bylund, P Pype - Patient education and counseling, 2020 - Elsevier
Objective To investigate how empathic communication is expressed in interpreter-mediated
consultations (IMCs) and the interpreter's effect on it. Methods We coded 20 authentic video …
consultations (IMCs) and the interpreter's effect on it. Methods We coded 20 authentic video …
Navigating challenges of medical interpreting standards and expectations of patients and health care professionals: The interpreter perspective
Although medical interpreters are guided by a clear set of medical interpreting standards
that are designed to ensure an accurate, clear line of communication between patient and …
that are designed to ensure an accurate, clear line of communication between patient and …
Doctors, patients, and interpreters' views on the co-construction of empathic communication in interpreter-mediated consultations: A qualitative content analysis of …
L Theys, C Wermuth, E Hsieh… - Qualitative health …, 2022 - journals.sagepub.com
Doctors and patients rely on verbal and nonverbal resources to co-construct clinical
empathy. In language-discordant consultations, interpreters' communicative actions might …
empathy. In language-discordant consultations, interpreters' communicative actions might …
Conflicts in how interpreters manage their roles in provider–patient interactions
E Hsieh - Social Science & Medicine, 2006 - Elsevier
Interpreters face challenges because of the various role expectations that others have
placed on them and then adopt specific strategies to manage these conflicts. This study …
placed on them and then adopt specific strategies to manage these conflicts. This study …
Loss of patient centeredness in interpreter-mediated primary care visits
Objectives To explore consequences of interpreter mediation of visit communication on
patient centered dialogue and patient satisfaction with interpreter listening. Methods Fifty …
patient centered dialogue and patient satisfaction with interpreter listening. Methods Fifty …