Comprehensiveness is one of the most important textual content features of online review
and exhibits significant impacts on consumer's buying decisions. This paper explores the …

Purpose With the increasing importance of e-commerce to the economy and people's lives,
user-generated content, such as electronic word-of-mouth (eWOM) represented by online …

The previous literature has explored the effects of text review contents and the
characteristics of reviewers on the helpfulness of reviews. Moreover, recent research has …

Online reviews are aimed to help prospective buyers in their decision-making. While prior
research has focused on the economic impact of ratings, review volume, helpfulness and …

Online reviews are essential to consumers' decision-making when purchasing products on e-
commerce platforms. Most of the existing research conducts sentiment analysis on online …

Studying how weather conditions might relate to customer ratings and reviews represents a
research lacuna, even though anecdotal evidence suggests that weather is likely to …

Consumer-generated restaurant reviews are important sources in consumers' purchase
decisions. The purpose of this study is to explore the impact of emotional intensity on …

Online consumer reviews can help potential buyers increase product diagnosticity and thus
decrease product uncertainty. With the rapid growth of mobile and online shopping …

Purpose Consumers' evaluation of online review helpfulness has been widely examined.
The extant literature suggests that the attributes of review content (eg review length and …

From the perspective of competing for attention, this study attempts to examine how a
potential reviewer's review content in terms of topic diversity and topic popularity is affected …