This study examined relationships between personality and retention of 9-1-1 emergency
telecommunicators. The study used a concurrent mixed methods approach to evaluate …

Many research studies have been conducted on the effects of high-stress emergency calls
on emergency personnel, such as police officers and firefighters. However, research was …

The job duties of the police, fire or ambulance dispatcher have grown increasingly complex
and technical in nature; however, state mandated training requirements, standards, benefits …

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The purpose of this qualitative study was to investigate whether there were differences
between the preconceived notions of emergency medical technicians and paramedics prior …

The latest technological advances in emergency services have compelled private and
municipal agencies to train their personnel to the highest level of care given to a sick or …

Because cyber crime is becoming more prevalent and serious, cyber security practitioners
are essential for many organizations. This study addressed the vulnerability of this …

Limited acceptance of telework in the civil service workplace has resulted in an environment
where some employees are allowed to telework while other employees must report to the …

This study tested a model that uses job stressors, equity sensitivity, perceived organizational
justice, and job satisfaction to explain turnover intention and organizational citizenship …

Municipal law enforcement officers contend with unique occupational stressors. They must
overcome stress from their employing agency and the pressures that arise from performing …