Purpose Knowledge about patient experience within emergency departments (EDs) allows
services to develop and improve in line with patient needs. There is no standardized …

Background Patient-reported experience measures aim to capture the patient's perspective
of what happened during a care encounter and how it happened. However, due to a lack of …

Background Patient experience is positively associated with both clinical effectiveness and
patient safety and should be a priority for emergency care providers. While both quantitative …

Objectives To identify patient‐reported experience measures (PREM s), assess their validity
and reliability, and assess any bias in the study design of PREM validity and reliability …

Background Patient-reported experience measures (PREMs) assess quality-of-care from
patients' perspectives. PREMs can be used to enhance patient-centered care and facilitate …

Introduction: Patient experience with emergency department (ED) care is an expanding area
of focus, and recent literature has demonstrated strong correlation between patient …

Purpose Assessing performance and quality in healthcare organisations is moving from
focussing solely on clinical care measurement to considering the patient experience as …

Background Understanding patient experiences is crucial to evaluating care quality in EDs.
However, while previous reviews describe the determinants of ED patient experiences (ie …

Background: Many governments have programmes collecting and reporting patient
experience data, captured through Patient Reported Experience Measures (PREMs). Our …

Objective: To describe patient satisfaction with pre-hospital emergency knowledge and
determine if patients and professionals share a common vision on the satisfaction predictors …